Member Supports

TravelWise member organizations gain access to a shared support structure consisting of five key pillars: Employee Services, Employee Engagement, Recognition, Best Practices, and Reporting. These are provided by TravelWise staff and provide organizations with the tools they need to encourage active and sustainable commuting at their workplace.

Employee Services

Employees of member organizations can take advantage of three core services including corporate transit passes to save up to 15% on a monthly Grand River Transit pass, access to the online carpool matching portal, and the Emergency Ride Home reimbursement program.

Employee Engagement

TravelWise leads promotional events throughout the year to engage employees and equip them with the tools and resources necessary to use alternative transportation. These include Commuter Challenges and Bike-To-Work Breakfasts. Materials and templates are provided to employers during these events to help drive participation and get everyone in the office excited about contributing. 

TravelWise also provides on-site events tailored to each organization’s specific needs. These can include Lunch and Learns, Bicycle Safety Training, TravelWise orientation for new employees, and more.


A number of member organizations go above and beyond to support their employees, and these companies are recognized with TravelWise awards at SWR’s annual Evening of Recognition. Organizations can also be recognized through website profiles, social media posts, case studies, and Sustainable Waterloo Region’s Year End Report.

Best Practices

Best practices and local case studies are developed by the TravelWise team using relevant research and information provided by member organizations. The main goal of these resources is to foster knowledge-sharing and collaboration across the program. Examples include communication strategies used by members and an action planning guide for organizations who want to improve their employee commuting numbers.


Reporting is an important tool for developing strategies and measuring success. TravelWise provides several reports to members throughout the year to help them monitor progress and service uptake.

Employee Travel Report & At-A-Glance Profiles

Employee Travel Reports focus on mode split (the percentage of travelers using a particular type of transportation), and what type of programs and supports would motivate behaviour change. At-A-Glance Profiles are provided annually and show a snapshot of employee service uptake. These reports help to inform member commuting strategies and increase the value employers and employees receive from the TravelWise program.