The Program Manager is accountable for the overall success of Sustainable Waterloo Region’s (SWR)’s Impact Network program.  This individual will work closely with the Sustainability Programs Division Manager to effectively manage all aspects of the program, ensuring strong partner relationship and engagement. Additionally, the Program Manager works alongside the Sustainability Programs Division Manager and Executive Director (ED) to set, develop action plans and achieve longer term strategic initiatives of the program. 

The Impact Network is Sustainable Waterloo Region’s (SWR) flagship program. We foster the development of the local clean economy by supporting organizations to set ambitious and realistic sustainability targets. We encourage an overall approach to sustainability, with focus on carbon, waste and water operations.

The Impact Network is a fully integrated environmental sustainability program that was designed by and for Waterloo Region and beyond. The services and framework are designed to support local sustainability issues in a way that fits with the most common international standards.

As the Impact Network Program Manager you would:

Strategic Planning

  • Manage Impact Network  program resources, develop organizational tools, and define targeted performance metrics to ensure the programming is sufficiently supported to be successful.
  • Monitor the program for consistent engagement and delivery of services to stakeholders, analyzing program trends, identifying risks and escalating these to the Sustainability Programs Division Manager as necessary for mitigation. 
  • Maintain the Program framework by engaging members through the Program Milestones and updating key process documents.
  • Develop Key Performance Indicators and program visioning in partnership with Sustainability Programs Division Manager and monitor them on an ongoing basis for program evaluation.
  • Track and report on expenditures against program specific budget.

Member Engagement

  • Ensure all aspects of effective member management.
  • Own all aspects of member recognition.
  • Assist with business development opportunities for new members in conjunction with executive director. 
  • Support members with change management work through resource development and strategies.
  • Attend and engage in member working group execution and planning.
  • Directly manage volunteers/staff on a day-to-day basis including mentorship, professional development and performance management.
  • Collaborate with the Events team to create impactful events in alignment with program and member objectives and provide event execution support. 
  • Foster strong external relationships with partners such as BCorp, Green Economy Canada and Carbonhound.

Team Management, Collaboration & Mentorship

  • Complete monthly Board reporting through ED Report.
  • Submit budget requests to finance team. 
  • Participate in team meetings including: Office Team, Functional Area Manager, SWR Team, and program meetings (as applicable). 
  • Other duties as required.

As a strong candidate for this role, you have the following skills, attributes, and experience:

  • Completion of post-secondary program of studies in Environmental Studies, Business, or equivalent experience.
  • Passion for environmental issues, community-based leadership, and our local communities
  • Strong business background with understanding of how sustainability programs can contribute to organizational goals, KPIs and meeting the mission.
  • Proven ability to manage and build strong complex collaborative relationships with diverse people and organizations.
  • Exceptional skills in project and program management.
  • Knowledge of greenhouse gas accounting, waste audits, and water footprinting. 
  • Excellent communication and presentation skills 
  • Impressive time management and organizational skills with strong attention to detail and ability to juggle multiple projects of varying natures simultaneously.
  • Knowledge of or experience with software applications like Tableau, WordPress and Salesforce

To learn more, check out the full posting details here

Employment Details: This is a full-time permanent position.

Compensation: $55,000 annually.

Benefits: Team members can access a discounted bus pass and a benefits package is available for this role following three months of employment.

Working Location: This position is hybrid. Weekly, every Wednesday the team works in person at the SWR office located at 420 Wes Graham Way, Waterloo, Ontario N2L 0J6. For the rest of the week, the team member may choose to work remotely or in person.

To apply please: Send an email with your current resume and cover letter to Taginder Clair at Please include the role title and your name in the subject line.