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The Impact Network Program Coordinator is responsible for supporting the Program Manager with the delivery of services to members of Sustainable Waterloo Region’s (SWR)’s Impact Network through best practice documentation, data analysis, reporting, communication, and events.

The Impact Network is SWR’s flagship program. We foster the development of the local clean economy by supporting individual organizations to set ambitious and realistic sustainability targets. We encourage an overall approach to sustainability, with focus on carbon, waste and water operations.

The Impact Network is a fully integrated environmental sustainability program that was designed by and for Waterloo Region. The services and framework support local sustainability issues in a way that fits with the most common international standards.

As the Impact Network Program Coordinator you would fulfill the following roles:

Program Services Support

  • Support members with technical data input & in application/software use.
  • Support member organization projects and green teams as needed.
  • Support the Program Manager with content development for the organization’s Year-End Report.
  • Support Program Manager & Impact Network members during times of Program Manager’s absence (e.g. vacation).
  • Coordinate member invoicing activities with the finance team.
  • Collaborate with volunteers on the completion of program deliverables.
  • Participate in team meetings including: Office Team, SWR Team, and program meetings.

Reporting, Analysis and Documentation

  • Develop reports to measure and communicate overall program progress (ex. member engagement, member target tracking and impact, Member Specific Reports, annual surveys).
  • Maintain member carbon/waste/water/environmental impact assessment data within the program’s reporting tools.
  • Develop, review and update resources for members.
  • Assist in creating custom dashboards and reports in Salesforce.

Technical Applications 

  • Continuously evaluate the energy management software and its capabilities to ensure that it meets the needs of the program; exploring tool features and support during deployment and migration of datasets, and communicating recommended changes and updates.
  • Assist in updating and uploading new resources to the member portal to increase engagement and user experience.
  • AI tool maintenance.

Program Communications and Events

  • Develop resources for and execute the annual Carbon Cleanse based on direction from the Program Manager.
  • Support events execution as required and requested.
  • Support with communications for the program including: electronic newsletter, event promotions, blogs, member portal updates, case studies, social media, meeting coordination.

Sustainability Ambassador Program (individual memberships)

  • Maintain resources of the program on Memberlink portal.
  • Support members of the programs.
  • Support event planning of the program.


As a strong candidate for this role, you have the following skills, attributes, and experience:

  • Passion for environmental issues, community-based leadership, and Waterloo Region.
  • Knowledge of greenhouse gas accounting, waste audits, and water footprinting.
  • University Degree in Environmental Studies, Environmental Science, Business or relevant field of study, or equivalent work experience.
  • Strong skills in numerical and qualitative data analysis.
  • Ability to convey complex information into easy to understand content.
  • Outstanding organizational skills with a strong attention to detail.
  • Team player with the ability to work with a diverse group of people.
  • Strong communication skills.
  • Results-oriented and self-driven to succeed.
  • Impressive time management skills with the ability to juggle multiple projects of varying natures simultaneously.
  • Experience coordinating meetings and/or events, an asset.
  • Experience with G  Suite, Salesforce administration and Mailchimp, recommended.
  • Experience with WordPress, an asset.
  • Availability outside of 9 AM-5 PM for events and volunteer meetings.

This position is dependent upon funding approval. Applicants must meet the following criteria:

  • Applicant must be aged 30 and under. 
  • Applicant must be a Canadian citizen, permanent resident or hold refugee status in Canada.
  • Applicant must have a post-secondary accomplishment.

Employment Details: This is a full-time permanent position. 

Compensation: $45,000 annually plus benefits package and annual retirement contribution.

Benefits: This role is eligible for benefits upon the successful completion of the probationary period within SWR. 

Work Location: This role is hybrid, with in office days on Wednesday. This position will also require on-site work during community events and meetings.

How to Apply: If you are interested in this role please submit a cover letter and resume to recruitment@sustainablewr.ca with the position you are applying for as the subject line.

Sustainable Waterloo Region is committed to creating an accessible and diverse culture where everyone belongs. We commit to actively working to empower full participation and ensure fair treatment within our organization, for those we serve, and for generations to come. 

We believe diversity strengthens our organization, and we strongly encourage applications from qualified candidates of any background and lived experience. If you require accommodation, please let us know.

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